Learn more about Dr. Ingram’s multidimensional approach to recovery.
Frequently asked questions (FAQ)
Dr. Ingram provides comprehensive evaluations and treatments for the following conditions:
- Attention Deficit Hyperactivity Disorder (ADHD)
- Obsessive Compulsive Disorder (OCD)
- Bipolar Disorder
- Post Traumatic Stress Disorder (PTSD)
- Peripartum Psychiatric Disorders
- Drug and Alcohol Use Disorders
- Gender Dysphoria
- Psychiatric Disorders associated with HIV/AIDS
- Traumatic Brain Injury
- Neuropsychiatric Disorders
- Neuropsychiatric symptoms due to medical conditions
- Borderline Personality Disorder
Dr. Ingram does not accept Medicare or Medi-Cal as forms of payment (Non-Participating Provider).
For patients with PPO Insurance Plans: Dr. Ingram is considered an “Out-of-Network” Provider. Some insurance companies will pay for services from “Out-of-Network” Providers, but there is no guarantee that your insurance company will pay for services. You are responsible for paying the total amount billed, regardless of whether your insurance company pays. Furthermore, Dr. Ingram is not responsible for any communication with insurance companies. This includes, but is not limited to, generating insurance claims (except for specific insurance companies such as Cigna PPO, Aetna PPO, Blue Cross Blue Shield PPO, Anthem PPO Plans, and United Healthcare PPO Plans), disputing reimbursements, or completing prior authorization forms for medications, laboratory studies, or other diagnostic studies recommended by Dr. Ingram. You will be able to generate an insurance claim for yourself through Luminello, Inc., the electronic medical record (EMR) system used by Dr. Ingram. If needed, Luminello has a user- guide to help you generate an insurance claim that you can submit to your insurance company. There is no guarantee that your insurance company will reimburse you for the services provided by Dr. Ingram. You will be considered a self-pay patient during the entire course of treatment with Dr. Ingram unless Dr. Ingram decides to accept your insurance plan in the future.
For more information please call (213) – 277 – 8372.
Dr. Ingram’s private practice includes both office-based and telepsychiatry services. Dr. Ingram’s office is located in beautiful West Hollywood, California near Melrose Place.
“Telemedicine in psychiatry [telepsychiatry], using video conferencing, is a validated and effective practice of medicine that increases access to care. The American Psychiatric Association supports the use of telemedicine as a legitimate component of a mental health delivery system to the extent that its use is for the benefit of the patient, protects patient autonomy, confidentiality, and privacy; and when used consistent with APA policies on medical ethics and applicable governing law.” – American Psychiatric Association
For more information about Telepsychiatry, visit the American Psychiatric Association (APA) website by clicking the link below:
We take your privacy seriously. All Telepsychiatry services are provided through Doxy.me, a secure HIPAA compliant video conferencing software. No account needed. If you already have a telepsychiatry appointment, click here to enter Dr. Ingram’s Virtual Waiting Room.
Yes, Dr. Ingram has an up-to-date DEA License and is able to prescribe all psychiatric medications if clinically indicated based on a thorough psychiatric evaluation.
Dr. Ingram uses HIPAA compliant electronic prescribing software and is able to prescribe to most pharmacies. If a requested pharmacy does not accept electronic prescriptions through this software and a medication is NOT a controlled medication, Dr. Ingram will work with your requested pharmacy to best meet your needs.
In compliance with federal and state law (see Ryan Haight Act), if a medication is a controlled substance, Dr. Ingram will not be able to prescribe these medications electronically. Online prescribing of controlled substances will be available ONLY after an in-person medical evaluation. Alternatively, if a controlled substance is medically indicated and an in-person medical evaluation has not been performed, Dr. Ingram will discuss alternative options with you during your visit.
No medication will be prescribed until payment has been received.
–For more information about Electronic prescribing of controlled substances, click here.—
We understand life happens. As a courtesy to other patients who could benefit from an open time slot, we ask that you please cancel your appointment at least 48 hours prior to your appointment time. Each patient is allowed one cancellation within 48 hours without being subject to a cancellation fee. After this first “free-bee”, all cancellations within 48 hours of your appointment will be subject to a cancellation fee of $50.00
To cancel your appointment, login to the patient portal in Luminello or call us at (213) 277 – 8372.
Dr. Ingram uses Luminello, a patient friendly HIPAA compliant electronic medical record. With Luminello, patients can login, make appointments, request refills, cancel appointments, generate billing receipts, fill out forms, make payments, and more without having to worry about mailing or emailing sensitive health information.
Visit luminello.com for more information!
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